There are no contracts or commitments when you sign-up with byDesign! That means you can cancel at anytime, upgrade, or downgrade as your needs shift. You can also pause (up to one month) or resume at anytime.
Marketing Hours are allocated hours you have on a monthly basis that can be used for any of our eight different on-demand marketing specialists — be it copywriting, website updates, or a social media calendar. We put you in control based on what you need most that month.
We allow one graphic design and one Marketing Hours request to be active (or internally called, In-Progress), at any given time. If you're on Premium or Ultra, you're able to purchase additional slots if you need to get more done!
For graphic design requests, typically the turnaround time is two business days. We pride ourselves in producing a quality product. For Marketing Hours requests, it completely varies. For simple requests, it could be same-day. For more complex requests — say, an entire social media strategy — it could take upwards of a week.
We have multiple designers and specialists, so just let us know! We'll do our best to match you with someone you like and make sure future requests go to your preferred designer or specialist.