We start by assigning you to a dedicated Design Manager. From there, we conduct an initial strategy session and a brand audit. Getting on-brand and integrated with your workflow in just 14 days.See Our Process
We've got the answers to your most frequently asked questions.
We create a dedicated Monday board for each client. From this board, you'll be able to see all your completed tasks, what's in the queue, what's being worked on, and dates for all these tasks. If you need to shift priorities around, no worries. Just let your dedicated design manager know in Slack.
Our strategy calls are the brains behind the design. We're very much focused on your success and aligning the design to your business objectives. Our strategy calls help us understand where you are, what challenges you're facing, and how we'll solve them together. Each strategy call is thirty minutes and jumps straight into the deep end of getting things done.
Turnaround times vary completely on project. If it's a large presentation that requires tens of hours, that may take anywhere from three to five days. However, for typical projects our average turnaround time is anywhere between 24 and 72 hours. For Premium and Ultra plans, we aim to deliver first draft within 48 hours.
There are absolutely no long-term commitments or contracts of any kind. Our service is month-to-month.
Our team is entirely located in the United States. Thus, our hours of activity will reflect working during those periods of time.
We sure do! Just reach out to us at firstname.lastname@example.org or by using the chat on this website and we'll be sure to find the plan that works best for you.
Specialized Hours are built to help with consultation, strategy, marketing, and other design activities that are outside the realm of the unlimited graphic design. We put a large emphasis on our ability to provide direction at whatever stage you're at. We believe it's important that the design you (or rather we) create, is backed up by consultative strategy that pairs with your goals. In short, these hours help supplement the design to be most effective and help in other areas of your business, such as marketing and other non-design-related activities that align with your business goals.
Not much. We can't cook for you, clean your apartment, or find the love of your life, but we can strategically help in almost every aspect of your business. Whether that's finding a co-packer for your latest snack brand, or helping you connect with investors. We've got your back.