byDesign Discounts, like this one, are only available to byDesign subscribers (starting at $1,195 a month).
Freshdesk is cloud-based customer support software that gives you everything you need to deliver exceptional support. It focusses on cross-functional team collaboration to deliver exceptional customer support. Freshdesk streamlines customer conversations from across multiple channels including email, phone, chat, and social media. Launched in 2010, Freshdesk is used today by over 100,000 companies including Honda, Pearson, UNICEF, Cisco, and Az